Terms and Conditions

Last Updated: October 9, 2025

Welcome to LIV! These Terms and Conditions ("Terms") govern your use of the LIV website and services operated by Databites Technology Oy ("Company," "we," "us," or "our"). By accessing or using our website at https://www.livnordics.com, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Company Information

Business Name: Databites Technology Oy
Registration Number: 3482654-8
Email: info@livnordics.com
Website: https://www.livnordics.com

3. Products and Services

3.1 Product Information

We sell dietary supplements and wellness products

All products are clearly labeled as dietary supplements

Products are not intended to diagnose, treat, cure, or prevent any disease

Consult your healthcare professional before use, especially if pregnant, nursing, or have medical conditions

3.2 Product Claims and Disclaimers

We make no medical claims about our products

All statements are general wellness claims

Individual results may vary

Products are not substitutes for medical treatment

These statements have not been evaluated by the Food and Drug Administration

3.3 Age Restrictions

Our products are intended for adults (18+)

We do not sell to minors without parental consent

Some products may have additional age restrictions

4. Orders and Payment

4.1 Order Process

Orders are subject to acceptance by us

We reserve the right to refuse or cancel orders

Prices are subject to change without notice

All prices include applicable taxes and fees

4.2 Payment Terms

Payment is required at the time of order

We accept major credit cards and other approved payment methods

Payment processing is handled by secure third-party providers

We do not store credit card information

4.3 Order Confirmation

You will receive an email confirmation upon order placement

Order confirmation does not guarantee product availability

We reserve the right to cancel orders due to stock issues

5. Shipping and Delivery

5.1 Shipping Areas

We ship to Finland, Sweden, and other EU countries

International shipping may be available

Shipping costs are calculated at checkout

5.2 Delivery Times

Standard delivery: 3-7 business days (Finland), 5-10 business days (EU)

Express delivery available for additional cost

Delivery times are estimates and not guaranteed

5.3 Delivery Issues

We are not responsible for delays caused by shipping carriers

Damaged or lost packages should be reported immediately

We will work with carriers to resolve delivery issues

6. Returns and Refunds

6.1 Return Policy

Returns accepted within 30 days of delivery

Products must be unopened and in original condition

Return shipping costs are the customer's responsibility

Custom or personalized items may not be returned

6.2 Refund Process

Refunds processed within 5-10 business days

Refunds issued to original payment method

Processing fees may apply to certain payment methods

6.3 Defective Products

We will replace defective products at no cost

Customer must contact us within 7 days of delivery

We may require return of defective product

7. User Accounts

7.1 Account Creation

Accounts are required for certain services

You must provide accurate and complete information

You are responsible for maintaining account security

One account per person

7.2 Account Responsibilities

Keep login credentials confidential

Notify us immediately of unauthorized access

You are responsible for all account activity

We may suspend accounts for violations

7.3 Account Termination

You may close your account at any time

We may suspend or terminate accounts for violations

Account closure does not affect existing orders

8. Cookies and Tracking Technologies

8.1 Cookie Usage

We use cookies and similar technologies to enhance your experience on our website. By using our website, you consent to our use of cookies as described in our Privacy Policy.

8.2 Types of Cookies

Essential Cookies: Required for website functionality (cannot be disabled)

Analytics Cookies: Google Analytics for website performance analysis

Advertising Cookies: Meta Pixel for targeted advertising

Preference Cookies: Remember your settings and preferences

8.3 Third-Party Tracking

We use third-party services that may place cookies on your device:

Meta Pixel (Facebook/Instagram): For advertising and analytics

Google Analytics: For website performance analysis

Shopify: For e-commerce functionality

8.4 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. For more information, see our Privacy Policy.

9. Intellectual Property

9.1 Our Content

All website content is owned by us or our licensors

Content is protected by copyright and trademark laws

You may access content for personal use only

Unauthorized use is prohibited

9.2 Permitted Uses

You may:

View and download content for personal use

Print pages for personal reference

Share links to our content

9.3 Prohibited Uses

You may not:

Copy or republish material from our website

Sell, rent, or sub-license material

Reproduce, duplicate, or copy material

Redistribute content without permission

Use our trademarks without permission

9.4 User-Generated Content

If you post comments or content on our website:

You retain ownership of your content

You grant us license to use your content

You represent that you have rights to your content

We may remove content that violates these Terms

10. Privacy and Data Protection

10.1 Privacy Policy

Our Privacy Policy governs data collection and use

By using our services, you consent to our Privacy Policy

We comply with EU GDPR and applicable privacy laws

10.2 Data Collection

We collect data as described in our Privacy Policy

We use cookies and tracking technologies

You can control cookie settings through your browser

10.3 Third-Party Services

We use third-party services (Meta Pixel, Google Analytics)

These services have their own privacy policies

We are not responsible for third-party data practices

11. Prohibited Uses

11.1 Unlawful Activities

You may not use our services for unlawful purposes

You may not violate any applicable laws or regulations

You may not infringe on others' rights

11.2 Prohibited Content

No harmful, threatening, or abusive content

No content that violates intellectual property rights

No content that is defamatory or discriminatory

No spam or unsolicited communications

11.3 Technical Restrictions

No attempts to hack or disrupt our systems

No unauthorized access to accounts or data

No use of automated systems without permission

12. Disclaimers and Limitations

12.1 Product Disclaimers

Products are dietary supplements, not medicines

We make no medical claims about our products

Consult healthcare professionals before use

Individual results may vary

Products are not substitutes for medical treatment

12.2 Service Disclaimers

Services provided "as is" without warranties

We do not guarantee uninterrupted service

We may modify or discontinue services

Information on our website may not be complete or accurate

12.3 Limitation of Liability

Our liability is limited to the maximum extent permitted by law

We are not liable for indirect or consequential damages

Our total liability shall not exceed the amount paid by you

We are not liable for third-party actions or content

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

Your use of our services

Your violation of these Terms

Your violation of any third-party rights

Your violation of applicable laws

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by Finnish law

Any disputes shall be resolved in Finnish courts

EU consumer protection laws may apply

14.2 Dispute Process

We encourage direct communication to resolve disputes

Mediation may be used for complex disputes

Legal action may be taken if necessary

14.3 Consumer Rights

EU consumers have additional rights under consumer protection laws

These rights are not limited by these Terms

Contact us for information about consumer rights

15. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters

Government actions

Labor disputes

Technical failures

Pandemics or health emergencies

16. Modifications

16.1 Changes to Terms

We may modify these Terms at any time

Changes will be posted on our website

Continued use constitutes acceptance of changes

Material changes will be communicated to users

16.2 Changes to Services

We may modify or discontinue services

We will provide reasonable notice of significant changes

We are not liable for service modifications

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We will replace invalid provisions with valid ones that achieve the same purpose.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our services. They supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms or our services, contact us:

Databites Technology Oy

Email: info@livnordics.com

20. Effective Date

These Terms are effective as of October 9, 2025 and will remain in effect until modified or terminated.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.